Crockett Residents Worried After Their Water Looks Like Yuck
CROCKETT — City officials are responding to a rise in social media posts about red or discolored water, assuring residents that while the issue is understandably alarming, the water remains safe to drink.
City Administrator John Angerstein said staff members have seen recent online concerns and want to explain both the cause of the discoloration and the quickest way to get it resolved.
Aging Infrastructure at the Root of the Problem
Crockett, one of the oldest cities in Texas, relies on a water system that still includes many cast‑iron lines. Over decades, those pipes accumulate rust, sediment, and mineral buildup. When water flow changes suddenly, that material can break loose and temporarily discolor the water.
According to the City, discoloration can be triggered by:
- Pressure changes
- Construction activity
- Fire hydrant use during emergency responses
- Water line replacement projects
- Routine shifts in water flow
The City maintains approximately 320,000 feet of water lines and distributes about 1 million gallons of water daily. Replacing aging lines is costly, but improvements continue as funding allows. In 2025 alone, more than 12,000 feet of old or failing cast‑iron lines were replaced — though even that work can stir up sediment in nearby pipes.
Officials emphasized that discolored water does not indicate bacteria or unsafe drinking water.
Water samples are collected daily throughout the system and tested by a certified third‑party laboratory. Those reports are available to the public upon request.
However, the City warns that discolored water can stain clothing, damage filters, and shorten the lifespan of appliances such as water heaters — making quick reporting essential.
While many residents turn to social media to share concerns, Angerstein noted that Facebook is not monitored by City staff at all times. Delays in reporting allow sediment to travel farther through the system and affect additional homes.
Residents experiencing discolored water are urged to call Public Works at 936‑544‑8391. The line is answered after hours and on weekends by on‑call staff.
When notified promptly, crews can flush the affected water mains before the issue spreads. Afterward, homeowners may need to flush their own plumbing lines. The City will work with affected customers to remove water charges associated with flushing after a discoloration event.
Angerstein said the City remains focused on long‑term infrastructure upgrades.
“Our goal is always to respond quickly, minimize impacts, and continue improving our water infrastructure for the community,” he said. “Thank you for your patience and cooperation.”
